Frequently Asked Questions
Please find answers to some of our most frequently asked questions. Can't find what you're looking for? Contact us here.
How do I sell with you?
If you have an item you'd like to sell, there are various options to get in touch with us. You can either fill in our valuation form, give us a call, or learn about our upcoming valuation days.
What are your selling fees?
We have a single 18% commission fee. There are no additional costs on top of this. There is also no VAT, as we are currently not VAT registered.
What do your selling fees cover?
Our commission fee covers worldwide advertising of your items across three online platforms, two digital bidding platforms, photography, insurance, and all administration costs.
How do I buy with you?
There are a couple of ways to place a bid at our auctions - via online bidding platforms, via commission bid, and by phone. Learn more about buying with us here.
Where do you ship to?
We ship worldwide. However, please note that there may be some restrictions on what can be shipped and where it can be shipped to. Shipping advice will be provided for specific items on request after a sale. More details can be found on our buying with us page.
When is your next auction?
Our next auction will be on 11th January 2024.
Can I attend your auctions in house?
No. This is because all our auctions are digital only.
What are your upcoming sales?
Please look at our upcoming Auctions page to see all our upcoming sales.
When's your next valuation day?
We have valuation days every Friday from 10am-3pm at our Melbourne office.
What valuation services do you offer?
We provide an online valuation service, as well as insurance and probate valuations.
Do you charge a buying commission?
We charge a buying commission at 24% - no VAT.
How do I contact you?
Please visit our contact us page for details on how to reach us.